Shipping policy
Shipping Policy
Thank you for supporting AJ Ghent and his Singing Guitar.
Orders are typically processed and shipped within 2–3 business days after purchase. Once your order ships, you will receive a confirmation email with tracking information.
Please allow 24–48 hours for tracking updates to appear after receiving your shipping confirmation email.
Please make sure your shipping address is correct before completing your order. We are not responsible for packages shipped to an incorrect address provided at checkout.
If your order arrives damaged, please contact us within 7 days of delivery so we can assist you with a replacement.
🌍 International Shipping Disclaimers
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees once they reach your country. These charges are the responsibility of the customer.
Delivery Time
International delivery times may vary. Most orders arrive within 7–21 business days, but delays can occur due to customs processing or local postal services.
Tracking
Tracking information will be provided once your order ships. Please allow 24–48 hours for tracking updates to appear.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
Once an order has been shipped, we are not responsible for delays caused by the carrier or customs. If your package is significantly delayed, please contact us and we will do our best to assist.
For any shipping questions, please contact: